Frequently Asked Questions

Everything you need to know about your journey to better sleep.

How long does shipping take for my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

What is your return policy for bedding and mattresses?

We offer a 100-night sleep trial. If you are not completely satisfied with your purchase, you can return it for a full refund within 100 days of delivery, provided the items are in good condition.

Are Doze products made with organic materials?

Yes, we prioritize sustainability. Our signature sheets are made from 100% organic cotton, and our mattresses are OEKO-TEX certified to be free from harmful chemicals.

How do I care for my Doze linens?

To maintain the softness and longevity of your linens, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid bleach and fabric softeners.

Do you offer international shipping?

Currently, Doze ships exclusively within North America. We are working hard to bring our comfort solutions to more countries in the near future.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.