Returns & Exchanges

At Doze, we want you to rest easy knowing that if your new home essentials aren't a perfect fit, you can return them within 30 days of delivery for a full refund. We pride ourselves on a stress-free process designed to help you find your ideal comfort zone.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unwashed condition.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return box.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.