Returns & Exchanges
At Doze, we want you to rest easy knowing that if your new home essentials aren't a perfect fit, you can return them within 30 days of delivery for a full refund. We pride ourselves on a stress-free process designed to help you find your ideal comfort zone.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unwashed condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.